Legal
Privacy Statement
This statement tells what personal data Geotastic collects, why we collect it, who receives it and how long we keep it. It also tells what you can do about it.
Effective date: October 31, 2026
1. Who we are
Adjudica Inc. ("Adjudica", "we" or "us") supplies Geotastic. This statement applies to the website at geotastic.us, the app at app.geotastic.us and the API at api.geotastic.us.
Geotastic is a tool for the staff of organizations. Your organization controls the data that it puts into Geotastic. We process that data for your organization. The privacy policy of your organization also applies.
2. What we collect
| Data | Where it comes from | Why we use it |
|---|---|---|
| Account data: your ArcGIS user name and the address of your ArcGIS organization, or your Microsoft or Google email address and account ID. For an ArcGIS account, also the name and ID of your organization, as ArcGIS gives them. Also the status of your account and the time of your last sign-in. | ArcGIS, Microsoft or Google, when you sign in | To identify you, approve your account and keep your data apart from the data of other persons |
| ArcGIS tokens: from your sign-in and from a sign-in to a second organization. Also the tokens that you make on a standalone ArcGIS Server and paste in Geotastic. | ArcGIS, when you sign in with ArcGIS. You, when you paste a token. | To read the layers that you can see in ArcGIS |
| Your content: your questions, the files that you upload, the ArcGIS servers that you add, copies of layers and the answers | You and your ArcGIS layers | To answer your questions. Your layers can contain personal data, such as addresses or the names of property owners. |
| Server logs: your IP address, the time and the address of each request to the API | Your browser | To operate Geotastic, keep it secure and repair problems |
| Messages that you send us, and your email address | You | To answer you |
| Demo bookings: your name, your email address, the time that you choose and your answers on the booking page | You, on the Cal.com booking page | To schedule the demo and prepare for it |
We do not collect passwords. You sign in on the page of ArcGIS, Microsoft or Google, and Geotastic never sees your password. Geotastic does not keep Microsoft or Google tokens.
4. How we use data
We use personal data only to supply Geotastic, keep it secure, repair problems, tell you about important changes and obey the law.
- We do not sell personal data.
- We do not share personal data for advertising.
- We do not train AI models on your data. The data policy of the AI model provider applies to the data that Geotastic sends to it.
6. How long we keep data
| Data | How long we keep it |
|---|---|
| Account data and ArcGIS tokens | Until you delete your account. When you sign out of your last session, we delete your ArcGIS tokens, including the tokens that you pasted. You can also delete a pasted token, or sign out of a second organization. |
| Layers that Geotastic downloads for a question | Until the question is complete |
| The full data of each step | 7 days. After that, we keep a summary, the first rows and a small copy for the map. |
| Map layers for Shapefile export | 30 days |
| Questions, answers and uploaded files | Until you delete them or your account |
| Server logs | The server deletes the oldest entries automatically when the log becomes full. |
| Backup copies | 30 days in Amazon S3. 7 days in AWS Backup. |
7. How we protect data
All traffic to Geotastic uses HTTPS. The database accepts connections only from the server. We encrypt the backups. AI-written code runs in a sandbox with no network. Our Security and AI page tells more.
8. Your choices and rights
- You can see your questions, data and servers in the app. You can delete each of them.
- You can delete your account on your profile page. Geotastic then deletes your questions, data, ArcGIS servers, tokens and account, and revokes your ArcGIS tokens. Your data leaves the backups in 30 days or less.
- To get a copy of your personal data, or to change or delete it, write to hello@geotastic.us. We will answer in 30 days or less.
- We can ask you to prove who you are before we do what you ask.
- If your organization gave you access, we can send your request to your organization.
The laws of some states, such as California, give residents more privacy rights. We give these rights to all users. We will not treat you differently because you use them.
9. Where we keep data
We keep and process data in the United States. If you use Geotastic from another country, your data goes to the United States.
10. Children
Geotastic is for the staff of organizations. It is not for children under 16. We do not knowingly collect the personal data of children.
11. Changes to this statement
We can change this statement. We will put the new statement on this page and change the effective date. If a change is important, we will tell you in the app or by email before the change starts.
12. Contact us
Adjudica Inc.
Privacy questions and requests: hello@geotastic.us
Security issues: security@geotastic.us